Terms & conditions

Last updated: November 2026

Accounts

One account per person. You are responsible for your credentials. BAZARIO may suspend accounts that violate these terms or Indian law.

Listing rules

Sellers may list only items they legally own and are allowed to sell. Brand New listings require an approved seller application plus explicit admin permission; the platform enforces this automatically. Prohibited items (counterfeit, illegal, restricted goods) are removed and reported.

Pricing and fees

Buyer-visible prices include platform commission and a shipping contribution computed at checkout from live courier quotes: buyers pay 100% of the quoted shipping fee; sellers contribute 0%. Cart delivery is ₹40 under ₹200, ₹20 between ₹200 and ₹300, and free at ₹300 or more. The final amounts are locked into an immutable snapshot when you place an order.

Payments

Prepaid orders only, through Cashfree. Cash on delivery is not available. Orders unpaid for one hour expire automatically and reserved stock is released.

Delivery

Orders are delivered only within 200 km of the seller's pickup PIN. Orders outside the radius cannot be placed. Tracking updates come from ShipRocket and appear on your order.

Returns and refunds

Refunds may be requested within 7 days for damaged, wrong, missing or not-as-described items, with photo evidence. Approved refunds are returned to your original payment method; seller earnings are adjusted accordingly. See the full refund policy for details.

Seller payouts

Sellers are paid manually to their registered bank account after delivery, based on the seller ledger (item price minus commission minus the seller's shipping share). Payouts are recorded with a bank transaction reference.

Prohibited use

No fake orders, review manipulation, price tampering or attempts to bypass the platform. All order, payment, delivery and payout statuses are controlled by BAZARIO's server code only.

Liability

BAZARIO is a marketplace platform and is not the seller of record for used items. Disputes are resolved through our support process.